Privacy Policy
Effective date: October 23, 2026
This Privacy Policy explains how Willow Rose Studios LLC, doing business as Story Garden Pictures (“Story Garden Pictures,” “we,” “us”), collects, uses, and shares information when you visit storygardenpictures.com, contact us, book a session, buy a product, join our membership, or sign up for our newsletter.
Information we collect
Information you give us. When you fill out a form, book a session, make a purchase, join The Story Room, or sign up for our newsletter, we collect what you provide, such as your name, email address, company or project name, details about your project, and how you heard about us.
Payment information. Purchases, memberships, and paid bookings are processed by our payment providers. We do not see or store your full card number.
Information collected automatically. Like most websites, our site collects basic technical information, such as your browser type, device, pages visited, and the site that referred you, through cookies and similar technologies provided by our website platform.
How we use information
To respond to your inquiries and provide the services, products, and memberships you request.
To schedule sessions, process payments, and send receipts and service messages.
To send our newsletter if you sign up. You can unsubscribe at any time using the link in any email.
To understand how our site is used and improve it.
To comply with legal obligations and protect our rights.
How we share information
We do not sell your personal information. We share it only in these cases:
With service providers who help us run our business, such as our website and commerce platform (Squarespace), our scheduling tool (Acuity Scheduling), payment processors, and email tools. They may use your information only to provide services to us.
When required by law, or to protect our rights, safety, or property.
In connection with a business transfer, such as a merger or sale of assets.
Affiliate links
Some links on our site are affiliate links. If you click one and make a purchase, we may earn a commission at no extra cost to you. The retailer, such as Amazon, may use cookies to track the referral under its own privacy policy. We receive commission reports, not your personal details. As an Amazon Associate, we earn from qualifying purchases.
Cookies
Our site uses cookies that it needs to work and, with your consent where required, cookies that help us understand site traffic. You can manage your choices through our cookie banner or your browser settings.
Use of AI tools
We use artificial intelligence tools, including business tools we have built on third-party AI platforms, to run and improve our business and to deliver our services. For example, they help us draft and organize communications, take and summarize meeting notes, and prepare feedback on projects you share with us. The underlying providers process information under their own terms and privacy policies. Where available, we choose settings that keep your information from being used to train their models.
AI tools are part of how we work, so any information or materials you share with us may be processed with them. We will ask for your permission before recording a call.
How long we keep information
We keep personal information for as long as we need it for the purposes above, including to meet legal, tax, and accounting requirements, and then delete or anonymize it.
Your choices and rights
You can ask to access, correct, or delete your personal information, or opt out of marketing emails, by writing to hello@storygardenpictures.com. Depending on where you live, you may have additional rights.
California residents. You have the right to know what personal information we collect and how we use it, to request that we delete or correct it, and not to be discriminated against for using these rights. We do not sell or share personal information for cross-context behavioral advertising.
Visitors in the EU and UK. We process personal information to perform a contract with you, with your consent, or for our legitimate interests in running and improving our business. You may also object to or restrict processing, request a copy of your data, and complain to your local data protection authority.
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Security
We use reasonable measures to protect your information, but no method of transmission or storage is completely secure.
International visitors
We are based in the United States. If you visit from outside the U.S., your information will be processed in the U.S. and in other countries where our service providers operate.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a new effective date.
Contact us
Story Garden Pictures (Willow Rose Studios LLC), Los Angeles, California. Email: hello@storygardenpictures.com